FAQs
General Questions
What are lactation cookies?
Lactation Cookies are cookies which include certain ingredients known as galactagogues that are associated with increasing milk supply.
It is also packed full of essential vitamins and minerals to help nourish new mums. Generally, mums who are breastfeeding rely on Lactation Cookies to help with their breast milk supply. Other than increasing breastmilk supply, mummies can rely on lactation cookies to maintain their milk supply for their newborn.
Our lactation cookies are power packed with superfood – baked with galactagogues or ingredients traditionally used to support breast milk supply. We use Rolled Oats, Steel Cut Oats, Ground Flaxseed, White Chia Seeds, Black Chia Seeds, Coconut Oil, Wheat Germ and Fennel Seed!
Can I eat these cookies while I am pregnant?
For pregnant mummies who are concerned about the consumption of Fennel Seed, do drop us an email or Whatsapp to inform us and we will exclude it from your cookies. Do speak to your gynae on the consumption of Fennel Seed during pregnancy as well. Otherwise, do take these cookies in moderation!
How soon will the cookies take effect?
Each and everybody is unique and responds differently. Some may see results in a few hours, some may take days of consistently eating our cookies before seeing a gradual increase in supply, some may not experience any boost in supply. These cookies have helped me personally and I hope it helps you too!
Are your cookies guaranteed to boost my supply?
We do not guarantee the efficacy of our cookies. However, feedbacks and reviews we received showed that these mommies found our cookies to work, helping not just the quantity but quality as well.
Are the cookies safe for daddies and kids?
Yes of course! Our cookies are packed with superfood and nutritious ingredients, without added preservatives. Makes the perfect choice for healthier snacking for both the young and old. Don’t worry daddies, you will not magically lactate after eating these cookies!
How many cookies do I get in a bottle?
Regular bottled cookies contains (48) bite-sized cookies (335g).
Consumption Guide
How many cookies should I eat per day?
For a boost: We recommend eating (8) to (10) cookies every morning, with a glass of milk or any other fluid to go along.
For maintenance: We recommend eating (6) cookies per day.
How many brownies should I eat per day?
We recommend eating 1 slice of brownie every morning, with a glass of milk or any other fluid to go along.
How many muffins should I eat per day?
We recommend eating 2 piece of brownie every morning, with a glass of milk or any other fluid to go along.
How long can I keep the cookies for?
For optimal freshness, consume the cookies within 7-10 days as we do not add in any preservatives. The cookies can last up to 1 month at normal room temperature or refrigerated.
How long can I keep the brownies for?
For optimal freshness, consume the brownies within 3-4 days as we do not add in any preservatives. The brownies can last up to 5 days if refrigerated.
How long can I keep the muffins for?
For optimal freshness, consume the brownies within 3 days as we do not add in any preservatives. The muffins can last up to 5 days if refrigerated.
How do I store the cookies?
Keep the container sealed tight at all times to prevent cookies from getting stale due to prolong exposure. Store cookies in a cool and dry place, away from direct sunlight and high temperature.
How do I store the brownies?
Transfer the brownies to an air tight container and store them in refrigerator. You may heat it up in the microwave / oven before consumption.
How do I store the muffins?
Transfer the muffins to an air tight container and store them in refrigerator. You may heat it up in the microwave / oven before consumption.
Cookie Rewards
What are Cookie Rewards?
It is a new loyalty program launched by Cookiedealersg for you mummies! We are not only focused on providing aid during your journey in motherhood, we also want to thank you for your support.
How can I start collecting points?
You can get 200 cookies (or points) just by signing up. Members can earn 5 cookies with every $1 spent, on birthdays and also by following us on our social media!
Who is eligible to join?
Everyone of you! There are no special limitations or requirements.
How do I join? Does it cost anything to join?
Membership is free and you can sign up by clicking on "Cookie Rewards" above.
How can I redeem my cookies?
You can redeem your cookies before checkout. Simply click on Cookie Rewards and select Redeem.
Shipping & Returns
Shipping
Free delivery within Singapore on all orders over $88. Purchases after discount must be minimum $88 to enjoy free delivery.
For orders below $88, there will be a $7.90 delivery fee.
Confirmation will be sent via email once we received your order.
As cookies are baked fresh, do give us (3) to (5) days (excluding Sundays & Public Holidays) to send out your order. Do let us know if you have a preferred delivery day and we can work something out. An email will be sent to you on the day of delivery.
Do ensure that someone is home to receive the bakes at the scheduled date and time of delivery. In the event that no one is home to receive the bakes, our courier may leave them outside the premises (e.g. riser or main door). If such situation arise, Cookiedealersg will not be held responsible for missing or ruined products.
Please ensure that the delivery address provided during check-out is correct. Otherwise, re-delivery charges will be applicable depending on external courier rates (with date and time to be advised).
Self collect option is now available! You may collect your bakes at our workspace: 68 Jalan Jurong Kechil #01-40 Singapore 596180.
We will drop you a whatsapp message to inform you of the collection date.
Cookiedealersg reserve the rights to change the self-collection locations and availability without prior notice.
Return & Cancellation
All products are baked fresh (1) to (2) days before delivery. In order to enjoy optimal freshness, please consume and store the cookies according to our guidelines. Due to the perishable nature of our product, we do not accept returns. All sales are final and non-exchangeable.
No refunds nor cancellation requests will be entertained once order has been confirmed.
In the event you are dissatisfied with your purchase, you must contact us within (2) days from receiving your order. We reserve the right to limit refunds and replacements.